Type all the keyboard characters in this black window especially the keys that do not work correctly.Then please select “Advanced options “ and “command prompt” Here please select the option “Troubleshoot”. When you power it back up, immediately tap the F11 key gently several times.
Some keys on mac keyboard not working software#
Then perform these steps to isolate the issue to being hardware or software related. If the external keyboard doesn't work either, then I would suggest you could try creating a new User account and followed by System restore,įollow the steps here to create a local account on your PC: įollow the link for system restore: HP PCs - Using Microsoft System Restore (Windows 10,Īlternatively, you can try to test the keyboard.
If the external keyboard works fine, this clearly indicates a possible failure with the Notebook keyboard. If you have an alternate USB External keyboard, you can try to connect to the computer and check if that works. Reconnect the power cord and turn on the power. The power light indicator on or near the power button might turn on briefly but then go out. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. With the power off, disconnect the power cord from the back of the computer. If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off. If Windows is open, click Start and then Shutdown. Use the following steps to perform a hard reset on a computer: Decreasing stored power is sometimes referred to as a "Hard Reset". Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Have you tried to use an external keyboard and check if the issue persists?ĭid you try to run a test on the keyboard from F2?
Some keys on mac keyboard not working Pc#
Have you recently made any changes on the PC before the issue started? To provide you with an accurate solution, I'll need a few more details: I take it as a privilege to share this platform with you. You are a valued HP customer and it is paramount to assist you here. Splendid effort and fabulous description of the issue before posting. Don't worry as I have a few suggestions which should help you resolve this issue. For engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues with some certains on your keyboard are not working.
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